Privacy Policy

Introduction

HyWell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

Request a consultation
Fill out a contact form
Subscribe to communications
Communicate with us

This information may include: name, email address, telephone number, consultation preferences, and any information you choose to provide in your messages to us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. This data is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain our services
To respond to your consultation requests and inquiries
To schedule and conduct consultations
To send you information about our services
To improve our website and services
To understand how users interact with our website
To comply with legal obligations
To protect our rights and prevent fraud

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the data concerned and the context in which we collect it. We may process your personal data because:

You have given us permission to do so
The processing is in our legitimate interests and not overridden by your rights
To comply with legal obligations
To fulfill a contract with you

Disclosure of Your Information

We may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery, hosting services, and analytics.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: We may share or transfer your information in connection with a merger, sale, or acquisition of all or a portion of our business.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about our use of cookies, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request correction of inaccurate personal data.
Right to Erasure: You have the right to request deletion of your personal data.
Right to Restrict Processing: You have the right to request restriction of processing your personal data.
Right to Object: You have the right to object to our processing of your personal data.
Right to Data Portability: You have the right to request transfer of your data to another organization.

To exercise any of these rights, please contact us at [email protected].

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for purposes of satisfying any legal, accounting, or reporting requirements.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. By using our services, you consent to the transfer of information to the Czech Republic and other countries.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

HyWell
Klíčová 88, 779 03 Olomouc
Czech Republic
Email: [email protected]
Phone: +420 58 774 66 41